1. Introduction
These Terms and Conditions govern your use of the website www.alphasports.co.za and the purchase of products from Alpha Sports Nutrition ("Alpha", "we", "us", or "our").
By accessing or using this website, you agree to be bound by these Terms and Conditions. If you do not agree to these Terms, you must discontinue use of the website immediately.
2. Definitions
Website
Means www.alphasports.co.za
Customer / User / You
Means any person accessing or purchasing from this website.
Products
Means nutritional supplements, sports nutrition products, and related items sold by Alpha Sports Nutrition.
Business Day
Means any day excluding Saturdays, Sundays and South African public holidays.
3. Use of the Website
By using this website you agree that:
• You are at least 18 years old or have permission from a legal guardian.
• You will not use this website for unlawful purposes.
• You will not attempt to interfere with website security.
• You will not transmit viruses or malicious code.
We reserve the right to terminate access to any user who violates these Terms.
4. Product Information
Alpha Sports Nutrition makes every effort to ensure that:
• Product descriptions are accurate
• Ingredients are correctly listed
• Images represent the products as closely as possible
However:
• Packaging may differ from images shown
• Flavours and colours may vary
• Product formulations may change without notice
Customers are responsible for ensuring that products are suitable for their personal needs.
5. Health Disclaimer
Alpha Sports Nutrition products are nutritional supplements and are not intended to diagnose, treat, cure or prevent any disease.
Customers should:
• Consult a healthcare professional before using supplements
• Not exceed recommended dosages
• Keep products out of reach of children
Alpha Sports Nutrition shall not be liable for misuse of products.
6. Pricing
All prices displayed on the website:
• Are in South African Rand (ZAR)
• Include VAT unless otherwise stated
• May change without notice
Errors in pricing may be corrected at any time.
If a pricing error occurs, Alpha Sports Nutrition reserves the right to cancel the order and refund the customer.
7. Orders
Placing an order does not constitute acceptance of the order.
Alpha Sports Nutrition reserves the right to:
• Cancel orders
• Limit quantities
• Refuse service
Orders are only confirmed once payment has been received.
8. Payment
Payment methods may include:
• Credit and debit cards
• Instant EFT
• Electronic transfer
• Other secure payment methods
Orders will only be processed once payment has cleared.
9. Shipping and Delivery
Alpha Sports Nutrition delivers within South Africa.
Delivery times are estimates and not guaranteed.
Alpha Sports Nutrition is not responsible for delays caused by:
• Couriers
• Weather
• Public holidays
• Events beyond our control
Risk in products passes to the customer upon delivery.
10. Returns and Refunds
Returns are handled in accordance with the Consumer Protection Act.
Customers may return products:
Cooling-Off Period
Online purchases may be returned within 7 days in accordance with ECTA.
Products must:
• Be unopened
• Be unused
• Be in original packaging
Shipping costs will apply.
11. Account Registration
Customers may create accounts on the website.
Customers are responsible for:
• Keeping login details secure
• Maintaining accurate information
Alpha Sports Nutrition is not responsible for unauthorized account use.
12. Intellectual Property
All content on this website including:
• Logos
• Product names
• Images
• Text
• Designs
are the property of Alpha Sports Nutrition.
13. Limitation of Liability
Alpha Sports Nutrition shall not be liable for:
• Indirect damages
• Loss of profits
• Health reactions due to improper use
• Incorrect product use
Nothing in these Terms limits rights under the Consumer Protection Act.
14. Indemnity
You agree to indemnify Alpha Sports Nutrition against any claims arising from:
• Misuse of products
• Breach of these Terms
• Unlawful use of the website
15. Third Party Links
This website may contain links to third-party websites.
Alpha Sports Nutrition is not responsible for:
• Content on third-party websites
• Privacy practices
• Products sold by third parties
16. Privacy
Personal information is handled in accordance with POPIA.
Please refer to our Privacy Policy for more details.
17. Changes to Terms
Alpha Sports Nutrition may update these Terms at any time.
Changes will be posted on this page.
Continued use of the website constitutes acceptance of the updated Terms.
18. Governing Law
These Terms are governed by the laws of the Republic of South Africa.
Any disputes shall be subject to the jurisdiction of South African courts.
19. Contact Details
Alpha Sports Nutrition
Website:
www.alphasports.co.za
Email:
info@alphasports.co.za
Phone:
(+27) 76 025 7570
20. Supplement Safety Warning
Alpha Sports Nutrition products are dietary and sports nutritional supplements intended for use by healthy individuals.
Before using any supplement product, customers should consult a qualified healthcare professional, particularly if they:
• Have any medical condition
• Are taking prescription medication
• Are pregnant or breastfeeding
• Have allergies or sensitivities
• Are under the age of 18
Users must:
• Follow recommended serving sizes and usage instructions as indicated on product labels
• Not exceed the recommended daily dosage
• Discontinue use immediately if any adverse reaction occurs
• Keep products out of reach of children
Alpha Sports Nutrition shall not be liable for any adverse effects arising from:
• Incorrect product use
• Failure to follow label instructions
• Allergic reactions
• Combination with other supplements or medication
Allergen information is provided on product labels. It is the customer's responsibility to review ingredient lists before consumption.
Products sold by Alpha Sports Nutrition are not intended to diagnose, treat, cure, or prevent any disease.
Individual results may vary.
21. Promotions and Discounts
Alpha Sports Nutrition may from time to time offer:
• Promotional discounts
• Coupon codes
• Special offers
• Bundle deals
• Free gifts
• Limited-time promotions
All promotions are subject to the following conditions:
• Promotions are valid only during the stated promotional period.
• Promotions are valid while stocks last.
• Promotions may not be combined with other offers unless explicitly stated.
• Only one discount code may be used per order.
• Promotions are not transferable or redeemable for cash.
• Discounts apply only to qualifying products.
Alpha Sports Nutrition reserves the right to:
• Modify or cancel promotions at any time without prior notice
• Refuse or cancel orders where promotions have been abused
• Cancel orders where pricing or promotional errors occurred
If an order is cancelled due to a promotional or pricing error, customers will receive a full refund.
Free gifts and promotional items:
• Are available only while stocks last
• Cannot be exchanged for cash or credit
• Must be returned if the original order is returned for a refund
Alpha Sports Nutrition reserves the right to disqualify any customer who attempts to manipulate or abuse promotions.
